File upload errors in ChatGPT

Summary

File upload errors in ChatGPT

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

• Started

  Nov 3, 2026 · 12:46 AM

• Resolved

  Nov 3, 2026 · 5:39 AM

• Duration

  4h 52m

• Severity

  Minor

• ◆

  Identified

  Nov 3 · 12:46 AM OpenAI

  Some users are having trouble uploading files to ChatGPT or getting ChatGPT to read uploaded files. We are working on implementing a mitigation.

• ◐

  Investigating

  Nov 3 · 12:58 AM OpenAI

  We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

• ◆

  Identified

  Nov 3 · 2:06 AM OpenAI

  We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

• ◉

  Monitoring

  Nov 3 · 2:51 AM OpenAI

  We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

• ✓

  Resolved

  Nov 3 · 5:39 AM OpenAI

  All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.