OpenAI Status · History · Incident #157773

RESOLVED

ChatGPT Work and Dots Errors

Minor · Started Nov 5, 2026 · 3:25 PM

  • Duration

    13h 6m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    Peak 1/hr

Summary

ChatGPT Work and Dots Errors

All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.


  • Started

    Nov 5, 2026 · 3:25 PM

  • Resolved

    Nov 6, 2026 · 4:31 AM

  • Duration

    13h 6m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Nov 5 · 3:25 PM OpenAI

    We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

  • ◐

    Investigating

    Nov 5 · 3:30 PM OpenAI

    We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

  • ◐

    Investigating

    Nov 5 · 4:26 PM OpenAI

    We’re investigating a potential issue for the listed services and checking how it affects users. We’ll share an update when we know more.

  • ◆

    Identified

    Nov 5 · 4:57 PM OpenAI

    We have identified that users are experiencing elevated errors for the impacted services. We are working on implementing a mitigation.

  • ◉

    Monitoring

    Nov 5 · 5:05 PM OpenAI

    We’ve applied a mitigation and are monitoring the affected services to confirm recovery.

  • ✓

    Resolved

    Nov 6 · 4:31 AM OpenAI

    All affected services are operating normally again. We’re sorry for the disruption, and we appreciate your patience.

User reports · incident window

Report volume over time

Hourly report count. Red bars mark the incident window.

Peak: 1 reports/hr

← Before incident After →

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