Pencil Status · History · Incident #41038

RESOLVED

Elevated Error Rate on Runway Models:

Minor · Started Apr 16, 2026 · 12:56 PM

  • Duration

    1d 27m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Elevated Error Rate on Runway Models:

This incident has been resolved.


  • Started

    Apr 16, 2026 · 12:56 PM

  • Resolved

    Apr 17, 2026 · 1:23 PM

  • Duration

    1d 27m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Apr 16 · 12:56 PM Pencil

    We’re seeing increased errors with Runway models due to an upstream issue. You may experience intermittent failures or slow performance. We recommend switching to another provider while we work with Runway to restore normal service.

  • Resolved

    Apr 17 · 1:23 PM Pencil

    This incident has been resolved.

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