PlanetScale Status · History · Incident #153997

RESOLVED

Problems with Vitess connectivity and credential changes

Major · Started Oct 26, 2026 · 9:53 PM

  • Duration

    1h 38m

  • Severity

    Major

  • Detection lead

    —

  • User reports

    —

Summary

Problems with Vitess connectivity and credential changes

We've observed service restored and successful credential changes across PlanetScale's environments.


  • Started

    Oct 26, 2026 · 9:53 PM

  • Resolved

    Oct 26, 2026 · 11:31 PM

  • Duration

    1h 38m

  • Severity

    Major

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 26 · 9:53 PM PlanetScale

    We are investigating internal and external reports of Vitess database connectivity problems for certain branches and long delays in credential changes (including creating new users/passwords) propagating into Vitess databases.

  • ◉

    Monitoring

    Oct 26 · 10:13 PM PlanetScale

    We've identified the resource exhaustion in credential distribution and are monitoring the restoration of service.

  • ✓

    Resolved

    Oct 26 · 11:31 PM PlanetScale

    We've observed service restored and successful credential changes across PlanetScale's environments.

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