Render Status · History · Incident #153245

RESOLVED

Platform emails not being sent

Minor · Started Oct 24, 2026 · 7:11 AM

Duration

29m
Severity

Minor
Detection lead

—
User reports

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Summary

Platform emails not being sent

This incident has been resolved.

Started

Oct 24, 2026 · 7:11 AM
Resolved

Oct 24, 2026 · 7:41 AM
Duration

29m
Severity

None

Event timeline

How this incident unfolded

◆

Identified
Oct 24 · 7:11 AM Render

Transactional emails for platform events, including but not limited to new account sign-up email confirmations, service build/deploy failure notifications, password resets, etc. are currently failing to send. We are currently addressing the issue.
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Monitoring
Oct 24 · 7:30 AM Render

We have applied a fix and see messages successfully delivering. We are monitoring for any further issues.
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Resolved
Oct 24 · 7:41 AM Render

This incident has been resolved.

Pattern

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