Issues affecting connections to a subset of Postgres Databases

Summary

Issues affecting connections to a subset of Postgres Databases

This incident has been resolved.

• Started

  Nov 5, 2026 · 8:12 PM

• Resolved

  Nov 5, 2026 · 11:56 PM

• Duration

  3h 43m

• Severity

  Minor

• ◆

  Identified

  Nov 5 · 8:12 PM Render

  A configuration change was rolled out to a small subset of Postgres instances. The change causes connection failures for some databases that route traffic through a self managed PgBouncer instance. Updating your self managed PgBouncer to use scram-sha-256 encryption will remediate the connection failures. If you do not see any issues in your connections, no corrective action is needed. If you need help remediating, please reach out to Render support and we can take corrective action.

• ✓

  Resolved

  Nov 5 · 11:56 PM Render

  This incident has been resolved.