Retool Status · History · Incident #144054

RESOLVED

Elevated Latency on Query Execution (Retool Cloud)

Minor · Started Oct 2, 2026 · 5:13 PM

  • Duration

    2h 26m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Elevated Latency on Query Execution (Retool Cloud)

This incident has been resolved.


  • Started

    Oct 2, 2026 · 5:13 PM

  • Resolved

    Oct 2, 2026 · 7:40 PM

  • Duration

    2h 26m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • ◐

    Investigating

    Oct 2 · 5:13 PM Retool

    Some customers may experience slower than normal query load times. We're actively investigating and will provide updates as we learn more.

  • ◉

    Monitoring

    Oct 2 · 6:55 PM Retool

    A fix has been implemented and we are monitoring the results.

  • ✓

    Resolved

    Oct 2 · 7:40 PM Retool

    This incident has been resolved.

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