Workflows Stuck in Pending State

Summary

Workflows Stuck in Pending State

This incident has been resolved.

• Started

  Jul 30, 2026 · 8:22 PM

• Resolved

  Jul 31, 2026 · 5:52 AM

• Duration

  9h 29m

• Severity

  Major

• ◐

  Investigating

  Jul 30 · 8:22 PM Retool

  We are investigating an issue with Retool Workflows being stuck in a pending state. There is also an uptick in 429 rate limit responses for start triggers

• ◆

  Identified

  Jul 30 · 8:45 PM Retool

  We've identified the issue and are working on a fix.

• ◉

  Monitoring

  Jul 30 · 9:20 PM Retool

  The fix has been deployed, and we're monitoring the results. Workflows are still degraded but recovering.

• ◉

  Monitoring

  Jul 30 · 11:08 PM Retool

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Jul 31 · 5:52 AM Retool

  This incident has been resolved.