Retool Status · History · Incident #6877

RESOLVED

Errors running generic JDBC resource type queries

Minor · Started Sep 1, 2026 · 3:31 PM

  • Duration

    3h 35m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Errors running generic JDBC resource type queries

This incident has been resolved.


  • Started

    Sep 1, 2026 · 3:31 PM

  • Resolved

    Sep 1, 2026 · 7:06 PM

  • Duration

    3h 35m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◆

    Identified

    Sep 1 · 3:31 PM Retool

    Some customers are seeing generic JDBC resource type queries fail with an error referencing LZ4 compression. Connection tests still pass, so the error appears only when running a query or loading a resource schema. We have identified the cause and are working on a fix.

  • ✓

    Resolved

    Sep 1 · 7:06 PM Retool

    This incident has been resolved.

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