Runway Status · History · Incident #142664

RESOLVED

We've identified a problem and are working on a fix

Minor · Started Sep 29, 2026 · 7:59 PM

Duration

2h 21m
Severity

Minor
Detection lead

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User reports

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Summary

We've identified a problem and are working on a fix

This incident has now been resolved.

Started

Sep 29, 2026 · 7:59 PM
Resolved

Sep 29, 2026 · 10:20 PM
Duration

2h 21m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Sep 29 · 7:59 PM Runway

Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
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Investigating
Sep 29 · 8:16 PM Runway

We've spotted that something has gone wrong with Alelph 2 generations, causing degraded performance. We're currently investigating the issue, and will provide an update soon.
✓

Resolved
Sep 29 · 10:20 PM Runway

This incident has now been resolved.

Pattern

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