Runway Status · History · Incident #145336

RESOLVED

Elevated Seedance moderation errors

Minor · Started Oct 6, 2026 · 6:52 PM

Duration

1h 30m
Severity

Minor
Detection lead

—
User reports

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Summary

Elevated Seedance moderation errors

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Started

Oct 6, 2026 · 6:52 PM
Resolved

Oct 6, 2026 · 8:22 PM
Duration

1h 30m
Severity

None

Event timeline

How this incident unfolded

◉

Monitoring
Oct 6 · 6:52 PM Runway

We have detected elevated failures for Seedance generations with inputs that include human faces. We are working with the Seedance team to diagnose the issue.
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Monitoring
Oct 6 · 6:55 PM Runway

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
◉

Monitoring
Oct 6 · 6:58 PM Runway

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.
✓

Resolved
Oct 6 · 8:22 PM Runway

We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

Pattern

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