Runway Status · History · Incident #5410

RESOLVED

We've identified a problem and are working on a fix

Critical · Started Jul 10, 2026 · 4:42 PM

Duration

1h
Severity

Critical
Detection lead

—
User reports

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Summary

We've identified a problem and are working on a fix

This incident has now been resolved.

Started

Jul 10, 2026 · 4:42 PM
Resolved

Jul 10, 2026 · 5:42 PM
Duration

1h
Severity

Critical

Event timeline

How this incident unfolded

◐

Investigating
Jul 10 · 4:42 PM Runway

Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.
◉

Monitoring
Jul 10 · 4:48 PM Runway

We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.
✓

Resolved
Jul 10 · 5:42 PM Runway

This incident has now been resolved.

Pattern

Other recent incidents

Browse full incident history →

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