We've identified a problem and are working on a fix

Summary

We've identified a problem and are working on a fix

This incident has now been resolved.

• Started

  Jul 10, 2026 · 4:42 PM

• Resolved

  Jul 10, 2026 · 5:42 PM

• Duration

  1h

• Severity

  Critical

• ◐

  Investigating

  Jul 10 · 4:42 PM Runway

  Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.

• ◉

  Monitoring

  Jul 10 · 4:48 PM Runway

  We've released a fix and are seeing improvements. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

• ✓

  Resolved

  Jul 10 · 5:42 PM Runway

  This incident has now been resolved.