Content Agent - Elevated error rates

Summary

Content Agent - Elevated error rates

This incident has been resolved.

• Started

  Sep 23, 2026 · 10:54 AM

• Resolved

  Sep 23, 2026 · 11:53 AM

• Duration

  59m

• Severity

  Major

• ◐

  Investigating

  Sep 23 · 10:54 AM Sanity

  We are aware of an issue with the Content Agent where responses are not being delivered back to the user. We are investigating and will provide an update shortly.

• ◐

  Investigating

  Sep 23 · 10:57 AM Sanity

  We are continuing to investigate this issue.

• ◐

  Investigating

  Sep 23 · 11:12 AM Sanity

  We are continuing to investigate this issue.

• ◉

  Monitoring

  Sep 23 · 11:23 AM Sanity

  A fix has been implemented and we are monitoring the results.

• ◉

  Monitoring

  Sep 23 · 11:38 AM Sanity

  We are continuing to monitor for any further issues.

• ✓

  Resolved

  Sep 23 · 11:53 AM Sanity

  This incident has been resolved.