MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States

Summary

MMS Delivery Failures from a Subset of Twilio Short Codes to Multiple Networks in United States

We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

• Started

  Sep 17, 2026 · 8:11 AM

• Status

  Monitoring

• Duration

  Ongoing

• Severity

  Minor

• ◐

  Investigating

  Sep 17 · 8:11 AM SendGrid

  Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◐

  Investigating

  Sep 17 · 9:12 AM SendGrid

  Twilio customers may be experiencing MMS delivery failures from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

• ◉

  Monitoring

  Sep 17 · 10:53 AM SendGrid

  We have observed a recovery in MMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.