SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

Summary

SMS Delivery Delays from Twilio to Rain South Africa and Orange Niger

The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.

• Started

  Oct 6, 2026 · 1:21 AM

• Resolved

  Oct 6, 2026 · 3:52 AM

• Duration

  2h 31m

• Severity

  Minor

• ◐

  Investigating

  Oct 6 · 1:21 AM SendGrid

  Twilio customers may be experiencing SMS delivery delays from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

• ◉

  Monitoring

  Oct 6 · 2:06 AM SendGrid

  We have observed a recovery in SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

• ✓

  Resolved

  Oct 6 · 3:52 AM SendGrid

  The incident has been resolved and SMS delivery from Twilio to Rain network subscribers in South Africa and Orange network subscribers in Niger is operating normally.