Payments Disruption

Summary

Payments Disruption

The issue affecting some debit-card transactions is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

• Started

  Sep 10, 2026 · 9:14 PM

• Resolved

  Sep 10, 2026 · 9:30 PM

• Duration

  16m

• Severity

  Minor

• ◐

  Investigating

  Sep 10 · 9:14 PM Square

  We are continuing to work on a fix for payment processing. Sellers will experience a disruption with some debit-card transactions that may fail or be unavailable due to an issue with a third-party payment-processing partner. Sellers can use another available payment method as an alternative for now. We understand how important it is for all of our services to be running for your business, we'll be back with further updates as they come to hand. Thank you for your patience with us as we work to resolve this issue.

• ✓

  Resolved

  Sep 10 · 9:30 PM Square

  The issue affecting some debit-card transactions is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.