Square Status · History · Incident #100376

RESOLVED

Service Disruption

Minor · Started Aug 24, 2026 · 3:15 AM

  • Duration

    16m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Service Disruption

The disruption affecting eftpos payment processing for some transactions at point of sale is now resolved. We appreciate your patience throughout this resolution process.


  • Started

    Aug 24, 2026 · 3:15 AM

  • Resolved

    Aug 24, 2026 · 3:32 AM

  • Duration

    16m

  • Severity

    Minor

Event timeline

How this incident unfolded

  • Investigating

    Aug 24 · 3:15 AM Square

    We are currently experiencing intermittent disruptions with some eftpos payment processing at point of sale. As a workaround, we recommend customers use a non-eftpos card such as a Visa, Mastercard or Amex. Your ability to accept payments is our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

  • Monitoring

    Aug 24 · 3:24 AM Square

    We're beginning to see eftpos payments return to full functionality. We'll continue to monitor the situation for a short while. Thank you for your patience as our team works to resolve this issue.

  • Resolved

    Aug 24 · 3:32 AM Square

    The disruption affecting eftpos payment processing for some transactions at point of sale is now resolved. We appreciate your patience throughout this resolution process.

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