Service Disruption

Minor · Started Aug 15, 2026 · 4:48 AM

Duration

1h 3m
Severity

Minor
Detection lead

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User reports

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Summary

Service Disruption

The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.

Started

Aug 15, 2026 · 4:48 AM
Resolved

Aug 15, 2026 · 5:51 AM
Duration

1h 3m
Severity

Minor

Event timeline

How this incident unfolded

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Investigating
Aug 15 · 4:48 AM Square

We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption.
◐

Investigating
Aug 15 · 4:49 AM Square

We are currently experiencing intermittent disruptions with Mastercard payment processing at point of sale. As a workaround, we recommend customers use a non-Mastercard form of payment if available. Your ability to accept payments is our top priority and our Engineering team is investigating this issue. We appreciate your patience during this disruption.
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Resolved
Aug 15 · 5:51 AM Square

The previous issue with Mastercard payment processing at point of sale is now resolved. We appreciate your patience throughout this resolution process.