Service Disruption

Summary

Service Disruption

The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

• Started

  Sep 16, 2026 · 6:58 PM

• Resolved

  Sep 16, 2026 · 7:32 PM

• Duration

  34m

• Severity

  Minor

• ◐

  Investigating

  Sep 16 · 6:58 PM Square

  We are experiencing a disruption with Kitchen Display System (KDS). Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.

• ◉

  Monitoring

  Sep 16 · 7:26 PM Square

  We have released a fix for Kitchen Display System (KDS) and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your understanding as we worked through this issue.

• ✓

  Resolved

  Sep 16 · 7:32 PM Square

  The issue affecting Kitchen Display System (KDS) is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.