Dashboard Disruption

Summary

Dashboard Disruption

The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via <https://app.squareup.com/help/en/contact> .

• Started

  Aug 4, 2026 · 8:54 PM

• Resolved

  Aug 11, 2026 · 1:51 AM

• Duration

  6d 4h 56m

• Severity

  Minor

• ◐

  Investigating

  Aug 4 · 8:54 PM Square

  We are experiencing a disruption with Point of Sale and Payment Acceptance on some Square Register devices. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. If your device is affected, you can resolve this now by going to Hardware > General > About Register > Software Update > Check for Update, and confirming app version 7.18.1 or 7.19 is installed. We appreciate your patience as we work to resolve this issue.

• ◉

  Monitoring

  Aug 10 · 9:28 PM Square

  We have released a fix for the disruption with Point of Sale and Payment Acceptance on some Square Register devices and are beginning to see impacted services return to full functionality. Your business's ability to operate smoothly is our top priority, and our Engineering team is taking proactive steps to prevent similar incidents. Thank you for your patience as we worked through this issue.

• ✓

  Resolved

  Aug 11 · 1:51 AM Square

  The disruption with Point of Sale and Payment Acceptance on some Square Register devices is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process. If Sellers experience further issues with Square Register devices, please contact our support team via <https://app.squareup.com/help/en/contact> .