Transfers Disruption

Minor · Started Sep 18, 2026 · 12:26 AM

Duration

15h 7m
Severity

Minor
Detection lead

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User reports

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Summary

Transfers Disruption

The disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

Started

Sep 18, 2026 · 12:26 AM
Resolved

Sep 18, 2026 · 3:33 PM
Duration

15h 7m
Severity

Minor

Event timeline

How this incident unfolded

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Identified
Sep 18 · 12:26 AM Square

We are currently experiencing a disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank. We recommend retrying failed Instant Transfers. Your business operations are our top priority and our team is working with our banking partners to resolve this issue. We appreciate your patience during this disruption.
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Resolved
Sep 18 · 3:33 PM Square

The disruption with some Instant Transfers to Visa cards issued by Bank of Nova Scotia and Tangerine Bank is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.