Service Disruption

Minor · Started Sep 18, 2026 · 7:07 PM

Duration

3h 54m
Severity

Minor
Detection lead

—
User reports

—

Summary

Service Disruption

The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.

Started

Sep 18, 2026 · 7:07 PM
Resolved

Sep 18, 2026 · 11:01 PM
Duration

3h 54m
Severity

Minor

Event timeline

How this incident unfolded

◐

Investigating
Sep 18 · 7:07 PM Square

We are currently experiencing a disruption with Square Online. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
◐

Investigating
Sep 18 · 7:17 PM Square

We are currently experiencing a disruption with some Square Online sites loading slowly. Your business operations are our top priority and our Engineering team is working rapidly to resolve this issue. We appreciate your patience during this disruption.
✓

Resolved
Sep 18 · 11:01 PM Square

The issue affecting Square Online loading times is now resolved. Your business operations are essential to us, and our Engineering team has implemented measures to strengthen our systems against similar incidents. We appreciate your patience throughout this resolution process.