Stripe Status · History · Incident #140229

RESOLVED

API call success rate drop

Minor · Started Sep 22, 2026 · 8:32 PM

  • Duration

    2h 14m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

API call success rate drop

From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.


  • Started

    Sep 22, 2026 · 8:32 PM

  • Resolved

    Sep 22, 2026 · 10:47 PM

  • Duration

    2h 14m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◆

    Identified

    Sep 22 · 8:32 PM Stripe

    We're currently investigating an issue affecting API accounts and capability call success rates. We've identified the root cause and are working on a mitigation. We will post further updates as we have more information.

  • ◉

    Monitoring

    Sep 22 · 9:27 PM Stripe

    API error rates are recovering as part of our mitigations. We're continuing to monitor until the issue is fully resolved. We will provide further updates once we have observed sustained recovery.

  • ✓

    Resolved

    Sep 22 · 10:47 PM Stripe

    From 19:13 to 22:19 UTC, we saw elevated error rates and response times with the API. This is now resolved.

Get an email when Stripe opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.