Elevated declines on Visa

Minor · Started Oct 15, 2026 · 5:07 PM

Duration

53m
Severity

Minor
Detection lead

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User reports

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Summary

Elevated declines on Visa

From 15:51–17:00 UTC, we experienced elevated errors and response times with Visa payments. This issue is now resolved, and payment processing has returned to normal.

Started

Oct 15, 2026 · 5:07 PM
Resolved

Oct 15, 2026 · 6:01 PM
Duration

53m
Severity

None

Event timeline

How this incident unfolded

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Identified
Oct 15 · 5:07 PM Stripe

We're currently investigating elevated error rates and response times affecting Visa payment processing.
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Identified
Oct 15 · 5:20 PM Stripe

We're continuing to monitor elevated error rates and response times affecting Visa payment processing. We're working with our partner on recovery and will provide an update as soon as we have more information.
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Resolved
Oct 15 · 6:01 PM Stripe

From 15:51–17:00 UTC, we experienced elevated errors and response times with Visa payments. This issue is now resolved, and payment processing has returned to normal.