Elevated Interac errors

Summary

Elevated Interac errors

The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.

• Started

  Sep 13, 2026 · 4:45 AM

• Resolved

  Sep 13, 2026 · 3:49 PM

• Duration

  11h 4m

• Severity

  None

• ◐

  Investigating

  Sep 13 · 4:45 AM Stripe

  Since 03:46 UTC, we’ve observed elevated error rates and increased response times with Interac payments, affecting in-person transactions in Canada. We have reached out to Interac and will share updates as soon as they are available.

• ◉

  Monitoring

  Sep 13 · 5:17 AM Stripe

  We have observed recovery since 04:50 UTC but have been advised by Interac that ongoing maintenance will occur until 15:00 UTC. During this period, there may be intermittent errors and increased response times with Interac payments. We are monitoring closely and will share updates as soon as they are available.

• ✓

  Resolved

  Sep 13 · 3:49 PM Stripe

  The maintenance at Interac has concluded successfully. We’ve observed reduced error rates and improved response times with Interac payments in Canada. The issue is now resolved.