Zoom Status · History · Incident #145457

RESOLVED

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

Minor · Started Oct 6, 2026 · 8:30 PM

  • Duration

    12m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Service Degradation Affected Inbound and Outbound Calls for Zoom Contact Center

This incident has been resolved and the affected services have been restored.


  • Started

    Oct 6, 2026 · 8:30 PM

  • Resolved

    Oct 6, 2026 · 8:42 PM

  • Duration

    12m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◉

    Monitoring

    Oct 6 · 8:30 PM Zoom

    On 10/07/2026, Between 2:32 UTC to 2:44 UTC, A subset of users may have experienced issues with inbound and outbound calls for Zoom Contact Center. This incident has been resolved and the affected services have been restored.

  • ✓

    Resolved

    Oct 6 · 8:42 PM Zoom

    This incident has been resolved and the affected services have been restored.

Get an email when Zoom opens, updates or resolves an incident.

Add it as a dependency monitor. The Free plan includes one.