Zoom Status · History · Incident #146690

RESOLVED

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

Minor · Started Oct 9, 2026 · 7:17 AM

  • Duration

    11m

  • Severity

    Minor

  • Detection lead

    —

  • User reports

    —

Summary

Service Degradation Affecting Zoom Phone and Zoom Contact Center PCI Integration in North America

This incident has been resolved and the affected services have been restored.


  • Started

    Oct 9, 2026 · 7:17 AM

  • Resolved

    Oct 9, 2026 · 7:29 AM

  • Duration

    11m

  • Severity

    None

Event timeline

How this incident unfolded

  • ◉

    Monitoring

    Oct 9 · 7:17 AM Zoom

    On 2026-10-09, between 12:04 UTC to 02:10 UTC users might have experienced issue with Zoom Phone and Zoom Contact Center PCI Integration in North America. The issue has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

  • ✓

    Resolved

    Oct 9 · 7:29 AM Zoom

    This incident has been resolved and the affected services have been restored.

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