Service comparison

Acquia vs. Addigy

Acquia vs. Addigy — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 24 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Acquia

acquia.com

Online
- 90-day uptime
  
  93.98%
- Incidents (90d)
  
  19
  
  9 major · 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
View status page →
Addigy

addigy.com

Online
- 90-day uptime
  
  93.14%
- Incidents (90d)
  
  5
  
  1 major · 4 minor
- Median resolution
  
  1h 49m
- Longest outage
  
  141h 43m
View status page →

Uptime over time

Availability across windows

Window	Acquia	Addigy	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	92.45%	99.75%	-7.30 pp
Last 90 days	93.98%	93.14%	+0.84 pp

Δ is percentage-point difference (Acquia minus Addigy). Higher is better.

Incidents 90-day

Severity breakdown

Acquia

19 total

9 major 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
Addigy

5 total

1 major 4 minor
- Median resolution
  
  1h 49m
- Longest outage
  
  141h 43m

Recent activity

Last 5 incidents, side-by-side

Acquia
- Sep 7
  
  Intermittent Pipeline Job Start Failures
  
  4h 1m
  
  Minor
- Sep 3
  
  Error rates for Acquia Task System
  
  2h 58m
  
  Major
- Sep 3
  
  Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint
  
  10h 35m
  
  Major
- Sep 3
  
  Degraded Performance - SearchStax Pulse Performance Graphs
  
  9h 37m
  
  Minor
- Sep 3
  
  Acquia DAM Service Outage
  
  1h 19m
  
  Major
View all incidents →
Addigy
- Aug 20
  
  Post-Maintenance Login and Data Viewing Issues
  
  1h 49m
  
  Major
- Aug 3
  
  Addigy Cloud Interface Unavailable
  
  4m
  
  Minor
- Aug 3
  
  Issue affecting Apple Push Notification service (APNs) certificates
  
  52m
  
  Minor
- Jul 9
  
  Addigy Identity: "Something went wrong" error affecting some users
  
  5d 21h 43m
  
  Minor
- Jun 22
  
  Elevated Latency on Addigy Cloud Interface
  
  3h 46m
  
  Minor
View all incidents →

Bottom line

Acquia wins

Acquia edges out on 90-day uptime.

Acquia posted 93.98% vs. 93.14% for Addigy (Δ +0.84 pp). Incidents: 19 vs. 5 (+14).

Also compare

Other Acquia comparisons

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