Service comparison

Acquia vs. Alkira

Acquia vs. Alkira — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 22 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Acquia

acquia.com

Online
- 90-day uptime
  
  93.98%
- Incidents (90d)
  
  19
  
  9 major · 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
View status page →
Alkira

alkira.com

Major outage
- 90-day uptime
  
  98.73%
- Incidents (90d)
  
  3
  
  0 major · 3 minor
- Median resolution
  
  3h 45m
- Longest outage
  
  22h 17m
View status page →

Uptime over time

Availability across windows

Window	Acquia	Alkira	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	100.00%	0.00 pp
Last 30 days	92.45%	100.00%	-7.55 pp
Last 90 days	93.98%	98.73%	-4.75 pp

Δ is percentage-point difference (Acquia minus Alkira). Higher is better.

Incidents 90-day

Severity breakdown

Acquia

19 total

9 major 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
Alkira

3 total

0 major 3 minor
- Median resolution
  
  3h 45m
- Longest outage
  
  22h 17m

Recent activity

Last 5 incidents, side-by-side

Acquia
- Sep 7
  
  Intermittent Pipeline Job Start Failures
  
  4h 1m
  
  Minor
- Sep 3
  
  Error rates for Acquia Task System
  
  2h 58m
  
  Major
- Sep 3
  
  Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint
  
  10h 35m
  
  Major
- Sep 3
  
  Degraded Performance - SearchStax Pulse Performance Graphs
  
  9h 37m
  
  Minor
- Sep 3
  
  Acquia DAM Service Outage
  
  1h 19m
  
  Major
View all incidents →
Alkira
- Jul 24
  
  AWS Operational Issues in US-WEST-2
  
  1h 18m
  
  Minor
- Jul 23
  
  Networking issues impacting Azure Services in West US
  
  3h 45m
  
  Minor
- Jul 22
  
  Issues with login to Management Portal
  
  22h 17m
  
  Minor
- May 29
  
  Degraded Performance in USWEST-AZURE-2
  
  16h 55m
  
  Minor
- May 13
  
  Portal is Inaccessible
  
  3h 54m
  
  Major
View all incidents →

Bottom line

Alkira wins

Alkira edges out on 90-day uptime.

Acquia posted 93.98% vs. 98.73% for Alkira (Δ -4.75 pp). Incidents: 19 vs. 3 (+16).

Also compare

Other Acquia comparisons

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