Service comparison

Acquia vs. Astro

Acquia vs. Astro — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 30 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Acquia

acquia.com

Online
- 90-day uptime
  
  93.98%
- Incidents (90d)
  
  19
  
  9 major · 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
View status page →
Astro

astronomer.io

Major outage
- 90-day uptime
  
  73.45%
- Incidents (90d)
  
  11
  
  5 major · 6 minor
- Median resolution
  
  3h 33m
- Longest outage
  
  555h 27m
View status page →

Uptime over time

Availability across windows

Window	Acquia	Astro	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	98.35%	+1.65 pp
Last 30 days	92.45%	22.95%	+69.50 pp
Last 90 days	93.98%	73.45%	+20.53 pp

Δ is percentage-point difference (Acquia minus Astro). Higher is better.

Incidents 90-day

Severity breakdown

Acquia

19 total

9 major 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
Astro

11 total

5 major 6 minor
- Median resolution
  
  3h 33m
- Longest outage
  
  555h 27m

Recent activity

Last 5 incidents, side-by-side

Acquia
- Sep 7
  
  Intermittent Pipeline Job Start Failures
  
  4h 1m
  
  Minor
- Sep 3
  
  Error rates for Acquia Task System
  
  2h 58m
  
  Major
- Sep 3
  
  Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint
  
  10h 35m
  
  Major
- Sep 3
  
  Degraded Performance - SearchStax Pulse Performance Graphs
  
  9h 37m
  
  Minor
- Sep 3
  
  Acquia DAM Service Outage
  
  1h 19m
  
  Major
View all incidents →
Astro
- Sep 17
  
  Permissions silently dropped from custom roles
  
  Ongoing
  
  Major
- Sep 8
  
  Tasks remain in the queued state on some worker queues.
  
  7h 35m
  
  Major
- Sep 4
  
  Increased auth errors
  
  2h 58m
  
  Major
- Sep 1
  
  Potential impact to Astro deployments in GCP us-central1
  
  3h 49m
  
  Minor
- Aug 18
  
  Incorrect scheduler heartbeat metrics being reported
  
  23d 3h 27m
  
  Minor
View all incidents →

Bottom line

Acquia wins

Acquia edges out on 90-day uptime.

Acquia posted 93.98% vs. 73.45% for Astro (Δ +20.53 pp). Incidents: 19 vs. 11 (+8).

Also compare

Other Acquia comparisons

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