Service comparison

Acquia vs. Automatiq Sync

Acquia vs. Automatiq Sync — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 25 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Acquia

acquia.com

Online
- 90-day uptime
  
  93.98%
- Incidents (90d)
  
  19
  
  9 major · 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
View status page →
Automatiq Sync

automatiq.com

Online
- 90-day uptime
  
  99.60%
- Incidents (90d)
  
  6
  
  3 major · 3 minor
- Median resolution
  
  1h 22m
- Longest outage
  
  2h 40m
View status page →

Uptime over time

Availability across windows

Window	Acquia	Automatiq Sync	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	98.41%	+1.59 pp
Last 30 days	92.60%	99.63%	-7.03 pp
Last 90 days	93.98%	99.60%	-5.62 pp

Δ is percentage-point difference (Acquia minus Automatiq Sync). Higher is better.

Incidents 90-day

Severity breakdown

Acquia

19 total

9 major 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
Automatiq Sync

6 total

3 major 3 minor
- Median resolution
  
  1h 22m
- Longest outage
  
  2h 40m

Recent activity

Last 5 incidents, side-by-side

Acquia
- Sep 7
  
  Intermittent Pipeline Job Start Failures
  
  4h 1m
  
  Minor
- Sep 3
  
  Error rates for Acquia Task System
  
  2h 58m
  
  Major
- Sep 3
  
  Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint
  
  10h 35m
  
  Major
- Sep 3
  
  Degraded Performance - SearchStax Pulse Performance Graphs
  
  9h 37m
  
  Minor
- Sep 3
  
  Acquia DAM Service Outage
  
  1h 19m
  
  Major
View all incidents →
Automatiq Sync
- Sep 10
  
  Sync - High Latency and Error Rates
  
  2h 40m
  
  Minor
- Aug 13
  
  Issues with Stubhub Outage
  
  1h 1m
  
  Major
- Jul 31
  
  Onehub POS users: Latency issues (After first fix)
  
  2h 40m
  
  Minor
- Jul 31
  
  Issues with Onehub/ReachPro POS Processing only
  
  1h 43m
  
  Minor
- Jul 28
  
  Issues with Sync Platform
  
  21m
  
  Major
View all incidents →

Bottom line

Automatiq Sync wins

Automatiq Sync edges out on 90-day uptime.

Acquia posted 93.98% vs. 99.60% for Automatiq Sync (Δ -5.62 pp). Incidents: 19 vs. 6 (+13).

Also compare

Other Acquia comparisons

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