Service comparison

Acquia vs. NetSuite

Acquia vs. NetSuite — reliability, API availability, and incident frequency head-to-head.

Last 90 days · 95 incidents total · Data via Pulsetic monitoring

Head-to-head

90-day summary

Acquia

acquia.com

Online
- 90-day uptime
  
  93.98%
- Incidents (90d)
  
  19
  
  9 major · 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
View status page →
NetSuite

netsuite.com

Ongoing incident
- 90-day uptime
  
  99.46%
- Incidents (90d)
  
  76
  
  2 major · 74 minor
- Median resolution
  
  0m
- Longest outage
  
  6h 18m
View status page →

Uptime over time

Availability across windows

Window	Acquia	NetSuite	Δ
Last 24 hours	100.00%	100.00%	0.00 pp
Last 7 days	100.00%	99.44%	+0.56 pp
Last 30 days	92.29%	99.00%	-6.71 pp
Last 90 days	93.98%	99.46%	-5.48 pp

Δ is percentage-point difference (Acquia minus NetSuite). Higher is better.

Incidents 90-day

Severity breakdown

Acquia

19 total

9 major 10 minor
- Median resolution
  
  2h 46m
- Longest outage
  
  48h 48m
NetSuite

76 total

2 major 74 minor
- Median resolution
  
  0m
- Longest outage
  
  6h 18m

Recent activity

Last 5 incidents, side-by-side

Acquia
- Sep 7
  
  Intermittent Pipeline Job Start Failures
  
  4h 1m
  
  Minor
- Sep 3
  
  Error rates for Acquia Task System
  
  2h 58m
  
  Major
- Sep 3
  
  Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpoint
  
  10h 35m
  
  Major
- Sep 3
  
  Degraded Performance - SearchStax Pulse Performance Graphs
  
  9h 37m
  
  Minor
- Sep 3
  
  Acquia DAM Service Outage
  
  1h 19m
  
  Major
View all incidents →
NetSuite
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
- Sep 17
  
  _system_metadata:eyJ1cHRpbWUiOiI5OS45OSIsInJlcXVlc3RzX3NlcnZlZCI6NjI1MzgyMTA3NjY0fQo=
  
  Ongoing
  
  Minor
View all incidents →

Bottom line

NetSuite wins

NetSuite edges out on 90-day uptime.

Acquia posted 93.98% vs. 99.46% for NetSuite (Δ -5.48 pp). Incidents: 19 vs. 76 (-57).

Also compare

Other Acquia comparisons

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