10to8 Status · History · Incident #104072

RESOLVED

Degraded Performance

Minor · Started Feb 16, 2025 · 7:50 AM

Duration

2h 47m
Severity

Minor
Detection lead

—
User reports

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Summary

Degraded Performance

This incident has been resolved.

Started

Feb 16, 2025 · 7:50 AM
Resolved

Feb 16, 2025 · 10:37 AM
Duration

2h 47m
Severity

Minor

Event timeline

How this incident unfolded

◆

Identified
Feb 16 · 7:50 AM 10to8

At present, we are experiencing degraded performance following our scheduled database upgrade. We are monitoring our systems and anticipate that performance will recover once ongoing database optimization tasks have been completed.
◉

Monitoring
Feb 16 · 7:50 AM 10to8

A fix has been implemented and we are monitoring the results.
◆

Identified
Feb 16 · 7:51 AM 10to8

At present, we are experiencing degraded performance following our scheduled database upgrade. We are monitoring our systems and anticipate that performance will recover once ongoing database optimization tasks have been completed.
◉

Monitoring
Feb 16 · 9:57 AM 10to8

We are running our database optimization task. We are monitoring the performance of the system(s)
✓

Resolved
Feb 16 · 10:37 AM 10to8

This incident has been resolved.

Pattern

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