Messaging platform (myMSP) delivery delays

Summary

Messaging platform (myMSP) delivery delays

The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2024-02-14 22:14 Issue resolved: 2024-02-14 23:47 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages delayed. No messages where lost.

• Started

  Feb 14, 2024 · 10:41 PM

• Resolved

  Feb 15, 2024 · 12:00 AM

• Duration

  1h 19m

• Severity

  Minor

• ◐

  Investigating

  Feb 14 · 10:41 PM 21st Century Mobile

  Our Messaging platform (myMSP) is experiencing delivery issues. The API is accessible but messages are not being sent or delivered. Our team is working to resolve this issue. We will notify you as soon as more information is available. Issue start: 2024-02-14 22:14 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages is delayed.

• ✓

  Resolved

  Feb 15 · 12:00 AM 21st Century Mobile

  The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2024-02-14 22:14 Issue resolved: 2024-02-14 23:47 Cause: Issue at hosting partner's data center is causing outbound message queue to be inoperable. Impact: Delivery of messages delayed. No messages where lost.