Messaging platform (myMSP) delivery delays

Summary

Messaging platform (myMSP) delivery delays

Our Messaging platform (myMSP) experienced delivery issues between 2022-05-10 07:52 and 10:22. The API was accessible but message deliveries where delayed. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2022-05-10 07:52 Issue resolved: 2022-05-10 10:27 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.

• Started

  May 10, 2022 · 9:54 AM

• Resolved

  May 10, 2022 · 10:27 AM

• Duration

  32m

• Severity

  Minor

• ◉

  Monitoring

  May 10 · 9:54 AM 21st Century Mobile

  Our Messaging platform (myMSP) has been experiencing message delivery delays since 2022-05-10 07:52. The cause of the issue has been identified and a fix has been implemented. All queued messages will be delivered shortly. Issue start: 2022-05-10 07:52 Impact: Delivery of messages delayed. No messages have been lost.

• ✓

  Resolved

  May 10 · 10:27 AM 21st Century Mobile

  Our Messaging platform (myMSP) experienced delivery issues between 2022-05-10 07:52 and 10:22. The API was accessible but message deliveries where delayed. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2022-05-10 07:52 Issue resolved: 2022-05-10 10:27 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.