Messaging platform (myMSP) inaccessible

Minor · Started Apr 29, 2021 · 7:00 AM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

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Summary

Messaging platform (myMSP) inaccessible

Our Messaging platform (myMSP) experienced problems between 06:52 and 07:25. Issue start: 2021-04-29 06:53 Issue resolved: 2021-04-29 07:25 Cause: Networking issue at hosting partner's data center. Impact: Web interface inaccessible. Requests sent to the API where rejected and need to be resent.

Started

Apr 29, 2021 · 7:00 AM
Resolved

Apr 29, 2021 · 7:00 AM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Apr 29 · 9:55 AM 21st Century Mobile

Our Messaging platform (myMSP) experienced problems between 06:52 and 07:25. Issue start: 2021-04-29 06:53 Issue resolved: 2021-04-29 07:25 Cause: Networking issue at hosting partner's data center. Impact: Web interface inaccessible. Requests sent to the API where rejected and need to be resent.