Messaging platform (myMSP) delivery delays

Minor · Started Aug 21, 2020 · 12:30 PM

Duration

< 1m
Severity

Minor
Detection lead

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User reports

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Summary

Messaging platform (myMSP) delivery delays

Our Messaging platform (myMSP) experienced delivery issues between 2020-08-21 12:36 and 12:58. The API is accessible but messages are not being sent or delivered. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2020-08-21 12:36 Issue resolved: 2020-08-21 12:58 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.

Started

Aug 21, 2020 · 12:30 PM
Resolved

Aug 21, 2020 · 12:30 PM
Duration

< 1m
Severity

Minor

Event timeline

How this incident unfolded

✓

Resolved
Aug 21 · 1:07 PM 21st Century Mobile

Our Messaging platform (myMSP) experienced delivery issues between 2020-08-21 12:36 and 12:58. The API is accessible but messages are not being sent or delivered. The issue has been resolved. All queued messages have been sent and delivered. Issue start: 2020-08-21 12:36 Issue resolved: 2020-08-21 12:58 Cause: Temporary software issue. Impact: Delivery of messages delayed. No messages where lost.