Service errors affecting Snowflake-dependent features

Summary

Service errors affecting Snowflake-dependent features

All services are functioning as expected and Snowflake has confirmed the issue is resolved on their side.

• Started

  Oct 21, 2026 · 6:50 PM

• Resolved

  Oct 21, 2026 · 11:40 PM

• Duration

  4h 49m

• Severity

  Critical

• ◆

  Identified

  Oct 21 · 6:50 PM Accelerant

  Some services are returning errors due to connectivity issues with Snowflake, our data platform provider. We are assessing the impact on affected services and monitoring Snowflake’s ongoing incident.

• ◆

  Identified

  Oct 21 · 7:35 PM Accelerant

  The disruption is ongoing and continues to affect analytics features, which may be unavailable or return errors. We continue to monitor Snowflake’s incident and the impact on our services. We do not yet have a confirmed restoration time.

• ◆

  Identified

  Oct 21 · 8:16 PM Accelerant

  Analytics features remain affected and may be unavailable or return errors. Snowflake’s incident is still unresolved, and we continue to monitor its progress and the impact on our platform.

• ◉

  Monitoring

  Oct 21 · 9:12 PM Accelerant

  We are seeing signs of recovery from Snowflake's services. Many of the Platform services are functioning as expected again. We will continue to monitor as all of the affected services recover.

• ◉

  Monitoring

  Oct 21 · 9:44 PM Accelerant

  All affected services appear to be back to full functionality. We will continue to monitor the incident until Snowflake confirms everything has been resolved.

• ✓

  Resolved

  Oct 22 · 12:46 AM Accelerant

  All services are functioning as expected and Snowflake has confirmed the issue is resolved on their side.