20025/07/25 Incident

Minor · Started Jul 25, 2025 · 7:00 AM

Duration

< 1m
Severity

Minor
Detection lead

—
User reports

—

Summary

20025/07/25 Incident

On July 25th, Accelo was alerted of an error that was causing issues accessing the system for some of our users. It was reported internally and eventually users began reporting the error. After investigation, it was confirmed that the cause was by Amazon Web Services (AWS) storage system, a defect was confirmed and the database cluster was fully resolved.

Started

Jul 25, 2025 · 7:00 AM
Resolved

Jul 25, 2025 · 7:00 AM
Duration

< 1m
Severity

None

Event timeline

How this incident unfolded

✓

Resolved
Aug 11 · 9:57 PM Accelo

On July 25th, Accelo was alerted of an error that was causing issues accessing the system for some of our users. It was reported internally and eventually users began reporting the error. After investigation, it was confirmed that the cause was by Amazon Web Services (AWS) storage system, a defect was confirmed and the database cluster was fully resolved.