Availability Issues at Apicbase

Summary

Availability Issues at Apicbase

This incident has been resolved.

• Started

  Mar 26, 2025 · 10:40 AM

• Resolved

  Mar 26, 2025 · 12:08 PM

• Duration

  1h 28m

• Severity

  Major

• ◐

  Investigating

  Mar 26 · 10:40 AM Apicbase

  Our teams are aware that some customers are facing issues loading certain pages. We are aware of the source of the problem and are looking into ways to resolve the issues as soon as possible.

• ◆

  Identified

  Mar 26 · 10:43 AM Apicbase

  We have identified the issue to the auto-scaling of our database systems. We have taken temporary measures to reroute database load in order to have all operations functional but users might experience degraded performance (slower loading times). Meanwhile our teams are working on a more permanent solution.

• ◉

  Monitoring

  Mar 26 · 11:08 AM Apicbase

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Mar 26 · 12:08 PM Apicbase

  This incident has been resolved.