Issue viewing channels and devices on a limited number of Public Cloud environments.

Summary

Issue viewing channels and devices on a limited number of Public Cloud environments.

This incident has been resolved.

• Started

  May 13, 2026 · 10:38 AM

• Resolved

  May 13, 2026 · 4:27 PM

• Duration

  5h 48m

• Severity

  Major

• ◐

  Investigating

  May 13 · 10:38 AM Appspace

  We are currently investigating an issue in our Public Cloud environment that is causing error when trying to view or create channels, registering new devices, and viewing devices and their previews.

• ◆

  Identified

  May 13 · 11:10 AM Appspace

  The issue has been identified and our engineering team is currently working on a fix. We will continue to update as we have more information.

• ◆

  Identified

  May 13 · 11:13 AM Appspace

  We are continuing to work on a fix for this issue.

• ◉

  Monitoring

  May 13 · 2:38 PM Appspace

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  May 13 · 4:27 PM Appspace

  This incident has been resolved.