Multiple customers are reporting issues authenticating credentials on Orchestrator

Summary

Multiple customers are reporting issues authenticating credentials on Orchestrator

The issue that was identified has now been fully resolved.

• Started

  Aug 29, 2024 · 9:10 PM

• Resolved

  Aug 29, 2024 · 10:17 PM

• Duration

  1h 6m

• Severity

  Major

• ◐

  Investigating

  Aug 29 · 10:10 PM Aruba Networks

  We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly. Issue started around 9:10 PM PST

• ◆

  Identified

  Aug 29 · 10:14 PM Aruba Networks

  We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

• ◉

  Monitoring

  Aug 29 · 10:15 PM Aruba Networks

  We are currently monitoring the issue and hope to resolve it quickly.

• ✓

  Resolved

  Aug 29 · 10:17 PM Aruba Networks

  The issue that was identified has now been fully resolved.