Aruba Networks Status · History · Incident #90257

RESOLVED

Multiple customers are reporting issues authenticating credentials on Orchestrator

Minor · Started Oct 20, 2023 · 10:48 AM

  • Duration

    28m

  • Severity

    Minor

  • Detection lead

  • User reports

Summary

Multiple customers are reporting issues authenticating credentials on Orchestrator

The issue that was identified has now been fully resolved.


  • Started

    Oct 20, 2023 · 10:48 AM

  • Resolved

    Oct 20, 2023 · 11:16 AM

  • Duration

    28m

  • Severity

    None

Event timeline

How this incident unfolded

  • Investigating

    Oct 20 · 10:48 AM Aruba Networks

    We're currently investigating an issue that is preventing users from logging onto Cloud Orchestrator, as well as downloading software. We hope to resolve this issue quickly.

  • Identified

    Oct 20 · 10:59 AM Aruba Networks

    We have identified the issue preventing users from logging into Cloud Orchestrator and downloading software and are working to resolve it.

  • Monitoring

    Oct 20 · 11:06 AM Aruba Networks

    We are currently monitoring the issue and hope to resolve it quickly.

  • Resolved

    Oct 20 · 11:16 AM Aruba Networks

    The issue that was identified has now been fully resolved.

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