Delayed Webhook Delivery on Async EU Endpoint

Summary

Delayed Webhook Delivery on Async EU Endpoint

This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.

• Started

  Aug 14, 2026 · 2:49 PM

• Resolved

  Aug 14, 2026 · 3:09 PM

• Duration

  20m

• Severity

  Minor

• ◐

  Investigating

  Aug 14 · 2:49 PM AssemblyAI

  We are currently investigating an issue that is affecting webhook delivery on our Async EU Endpoint. This began at 2:30p UTC. Customers are receiving delayed webhook deliveries on the EU endpoint. This does not affect customers using webhooks on our US endpoint.

• ◆

  Identified

  Aug 14 · 2:59 PM AssemblyAI

  The issue has been identified and a fix is being implemented.

• ◉

  Monitoring

  Aug 14 · 3:03 PM AssemblyAI

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Aug 14 · 3:09 PM AssemblyAI

  This incident has been resolved. The affected webhook events remained queued and were delivered after service recovered; no events were lost. The queue is now clear, and no customer action is required.