Automatiq Sync Status · History · Incident #139535

RESOLVED

Sync - Application Degradation

Major · Started Sep 21, 2026 · 12:04 PM

Duration

3h 10m
Severity

Major
Detection lead

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User reports

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Summary

Sync - Application Degradation

This incident has been resolved.

Started

Sep 21, 2026 · 12:04 PM
Resolved

Sep 21, 2026 · 3:15 PM
Duration

3h 10m
Severity

Major

Event timeline

How this incident unfolded

◆

Identified
Sep 21 · 12:04 PM Automatiq Sync

We've identified an issue with Sync's services leading to latency in exporting and increased error rates within the application. Exporting, processing, and fulfillment are all still operating, but at a degraded capacity.
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Monitoring
Sep 21 · 12:25 PM Automatiq Sync

A fix has been implemented and we are monitoring the results.
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Resolved
Sep 21 · 3:15 PM Automatiq Sync

This incident has been resolved.

Pattern

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