Sync - High Latency and Error Rates

Summary

Sync - High Latency and Error Rates

This incident has been resolved.

• Started

  Sep 10, 2026 · 11:12 PM

• Resolved

  Sep 11, 2026 · 1:53 AM

• Duration

  2h 40m

• Severity

  Minor

• ◐

  Investigating

  Sep 10 · 11:12 PM Automatiq Sync

  We are currently investigating an issue that is causing a high error rate when loading Sync pages. While background processes are running, there is significant latency in distribution.

• ◐

  Investigating

  Sep 11 · 12:48 AM Automatiq Sync

  Our team is still actively investigating this issue but has not yet found the root cause.

• ◉

  Monitoring

  Sep 11 · 1:44 AM Automatiq Sync

  Our team has identified the root cause and deployed a change to resolve it.

• ✓

  Resolved

  Sep 11 · 1:53 AM Automatiq Sync

  This incident has been resolved.