Automatiq Sync Status · History · Incident #28377

RESOLVED

Issues with Sync Platform

Major · Started Jul 28, 2026 · 11:46 AM

  • Duration

    21m

  • Severity

    Major

  • Detection lead

  • User reports

Summary

Issues with Sync Platform

Normal operations have been restored on the Sync platform. We apologize for any inconvenience this may have caused.


  • Started

    Jul 28, 2026 · 11:46 AM

  • Resolved

    Jul 28, 2026 · 12:07 PM

  • Duration

    21m

  • Severity

    Major

Event timeline

How this incident unfolded

  • Identified

    Jul 28 · 11:46 AM Automatiq Sync

    We are currently experiencing a significant system degradation affecting the Sync platform. Our team is actively working on a resolution and we will provide an update within the next 15 minutes.

  • Identified

    Jul 28 · 11:49 AM Automatiq Sync

    Sync is currently is operationally degraded so there will be increased latency in all operations.  The team is working on a mitigation and normal operations should be restored soon

  • Resolved

    Jul 28 · 12:07 PM Automatiq Sync

    Normal operations have been restored on the Sync platform. We apologize for any inconvenience this may have caused.

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