Automatiq Sync Status · History · Incident #28379

RESOLVED

Issues with Sync Platform

Critical · Started Jul 20, 2026 · 2:51 PM

  • Duration

    17m

  • Severity

    Critical

  • Detection lead

  • User reports

Summary

Issues with Sync Platform

The issues affecting the Sync platform have been resolved. All systems are back to normal and you should no longer experience any of the previously reported disruptions. Thank you for your patience while our team worked through this! As always, don't hesitate to reach out if you notice anything further.


  • Started

    Jul 20, 2026 · 2:51 PM

  • Resolved

    Jul 20, 2026 · 3:09 PM

  • Duration

    17m

  • Severity

    Critical

Event timeline

How this incident unfolded

  • Identified

    Jul 20 · 2:51 PM Automatiq Sync

    We want to keep you informed — our team has identified an issue following our latest deployment that is currently impacting the Sync platform. You may notice slower load times, order recheck failures, repeated refreshes needed to update information, or occasional "Internal Server Error" messages. Rest assured, our dev team is already on it and working toward a fix. We'll keep you posted with updates as soon as we have them. Thank you for your patience!

  • Resolved

    Jul 20 · 3:09 PM Automatiq Sync

    The issues affecting the Sync platform have been resolved. All systems are back to normal and you should no longer experience any of the previously reported disruptions. Thank you for your patience while our team worked through this! As always, don't hesitate to reach out if you notice anything further.

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