Prod-NA Datacenter — Historical reporting not loading data

Summary

Prod-NA Datacenter — Historical reporting not loading data

This incident has been resolved.

• Started

  Apr 23, 2026 · 3:36 PM

• Resolved

  Apr 23, 2026 · 7:25 PM

• Duration

  3h 49m

• Severity

  Major

• ◆

  Identified

  Apr 23 · 3:36 PM Avaya

  We’re investigating an issue in Production (NA) where historical reporting does not display data as expected. We’re working to confirm the scope, identify the cause, and restore normal behavior. Updates will be posted here as we learn more.

• ◉

  Monitoring

  Apr 23 · 4:30 PM Avaya

  A fix has been implemented and we are monitoring the results.

• ✓

  Resolved

  Apr 23 · 7:25 PM Avaya

  This incident has been resolved.