Avaya Status · History · Incident #127285

RESOLVED

AXP Public: Verint outage

Minor · Started Feb 19, 2026 · 12:28 PM

Duration

1d 1h 19m
Severity

Minor
Detection lead

—
User reports

—

Summary

AXP Public: Verint outage

Issue has been resolved.

Started

Feb 19, 2026 · 12:28 PM
Resolved

Feb 20, 2026 · 1:47 PM
Duration

1d 1h 19m
Severity

None

Event timeline

How this incident unfolded

◐

Investigating
Feb 19 · 12:28 PM Avaya

It is Impacting AXP Public customers in Prod-NA
◉

Monitoring
Feb 20 · 3:32 AM Avaya

The patch has been rolled back by the vendor. We are currently monitoring the system and will share further updates as needed
✓

Resolved
Feb 20 · 1:47 PM Avaya

Issue has been resolved.

Pattern

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